Privacy Policy
Last updated: [DATE]
Who we are
[LEGAL NAME] trading as Sussex Brickwork, company number [COMPANY NUMBER], registered address [REGISTERED ADDRESS]. You can contact us at Terry@sussexbrick.com.
Data we collect
When you send an enquiry we collect your name, phone number, email address, the postcode of the job and the service you choose. We also record the page you sent it from and, if you arrived from an advert or a tracked link, the campaign details in the web address, such as utm_source or gclid.
If you accept cookies, Microsoft Clarity also collects anonymous usage data, such as pages viewed, clicks, scrolling, device type and approximate location.
Lawful basis
We use your enquiry details to reply to you and to take steps you ask for before a contract (UK GDPR Article 6(1)(b)), and for our legitimate interest in running our business (Article 6(1)(f)).
We use analytics cookies only with your consent (Article 6(1)(a)). You can withdraw consent at any time using “Cookie settings” in the footer.
How we use and store your data
We use your details to answer your enquiry and give you a quote. We keep general enquiries for 12 months, then delete them.
If you become a customer, we keep job records for as long as the law requires, for example for tax. [CONFIRM RETENTION PERIOD FOR CUSTOMER RECORDS]
Third-party processors
- Website hosting: [e.g. Cloudflare]
- Enquiry management (CRM): [e.g. GoHighLevel]
- Website analytics: Microsoft Clarity, only if you accept cookies
We do not sell your data.
Marketing and opt-out
We only use your details to reply to your enquiry [CONFIRM: no marketing emails or texts]. To ask us to stop using your details, email Terry@sussexbrick.com.
Your rights
Under UK GDPR you have the right to:
- see the data we hold about you
- have it corrected or deleted
- restrict or object to how we use it
- take a copy of it to use elsewhere
- withdraw your consent at any time
To use any of these rights, email Terry@sussexbrick.com. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.